What Every Chief Executive Should Know Review

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(More customer reviews)Jon Shane's book is a timely contribution to the police administration and performance measurement literature. It is thoughtfully presented in a logical and readily understandable fashion, which may very well make these fundamental performance measurement and statistical tools available to administrators throughout the nation.
Admittedly, a technical book, with the preponderance of the text devoted to detailed explanations of the tools and techniques outlined. The book is subdivided into three sections - Performance Measurement, Statistics and Data Analysis and Management and Efficiency - Shane takes the reader through the maze of statistical tools and techniques that can be used by a Chief Executive to plan and then navigate the agency's progress. The book includes a CD that contains formatted spreadsheets, which with minimal work, can be tailored to the direct benefit of the reader.
This is not light recreational reading. Rather this book contains information that may yield direct and substantive benefits to the reader for some years to come. This book does deliver on the title; this volume provides the information that every Chief Executive should know. The book would be an appropriate text for graduate criminal justice/police administration courses, as well as a valuable addition to practitioners' bookshelves.
Buy this book, but more importantly put this information to use.

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How many officers do we need?Are we efficiently using the ones we have?Is there a relationship between the number of officers we have and our crime rate?What s the status of our patrol car fleet?Are citizens satisfied with our work?What s the cost of our special programs and what are the actual benefits?Big questions that demand solid answers!This book will help you provide them!Easy to understand and designed to help top administrators use actual currentinformation and calculations to make the kinds of informed decisions that makeagencies run smoothly, efficiently and economically.You ll get step-by-step guidance on:Evaluating whether overtime is necessary and effectiveDrafting and maintaining a realistic, successful budgetCreating smart, efficient workload distributionsAnalyzing cost effectiveness of special departmental programsLearning to forecast crime...and prepare to combat it.Bonus! CD-ROM packed with ready to use Excel spreadsheetsto use with your data. GET CUSTOMIZED RESULTS IN MINUTES

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