4/07/2012

Police Information Sharing: All-crimes Approach to Homeland Security (Criminal Justice: Recent Scholarship) Review

Police Information Sharing: All-crimes Approach to Homeland Security (Criminal Justice: Recent Scholarship)
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A Sam Spade novel this is not. Nor is it there any sex or murder. It also won't ever make the New York Times best seller list. However, "Police Information Sharing" should be on the bookshelf of everyone who is either contemplating starting, or is currently managing a law enforcement information sharing (LEIS) project. Ernie has authored the first-ever objective assessment of a Law Enforcement Information Sharing project. In this book he goes through a very detailed research project to assess how truly successful the Florida Integrated Network for Data Exchange and Retrieval (FINDER) project has been. Of particular note are what I consider to be five very important success factors that those engaging in LEIS would be wise to heed:
1. FOCUS ON OUTCOMES: Start with the end in mind--measure success with outcome measures; don't just count arrests and cases;
2. MAKE IT EASY TO USE: Take time to make sure the technology fits the task--mandate ease of use, have cops deisgn the screens;
3. MAKE IT USEFUL TO COPS: Design the system to cater to law enforcment needs--such as "push" alerting to cops when new infomration arrives;
4. CRAWL, WALK, THEN RUN: Start simple and grow incrementally--enhance sharing within your own agency first and then expand out to others; and
5. KEEP COPS IN CHARGE OF IT: As "location, location, location" is the key to real-estate success, "governance, governance, governance" is critical to LEIS success--use governance to make sure cops run the show and that they share ALL legally shareable data.
This book also provides an excellent research/evaluation framework (with sample content and processes) for existing regional LEIS projects that want to implement their own formal methods of evaluating success.
Chuck Georgo
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This study of the FINDER police information sharing system provides evidence to support all-crimes information fusion and analysis as a path to improved public safety and homeland security. Examining more than 1,500 users and 1.8 million system events over a fifteen-month period, Scott demonstrates that information sharing produces performance and efficiency gains for law enforcement. Scott looks at the IT user level for the highly contextual influences on successful outcomes and relevant information system metrics. Objective system use and user-level performance measures are combined with user perception data to produce empirical models establishing performance metrics. These models identify technology, user, and environmental factors that can be employed to predict the productive use of police data shared between disparate records management systems.

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